Privacy Policy

We value your privacy and are dedicated to safeguarding the personal information you share with us. This policy explains how we collect, use, and protect your data. By using our services, you agree to the terms outlined in this policy.

Privacy Policy

At Bancard Plus ("we", "us", "our"), your privacy is a top priority. This Privacy Policy outlines how we collect, use, store, and protect your personal and financial information when you use our merchant services, including credit card processing, payment gateways, and related tools offered through https://www.bancardplus.net("the Website"). By accessing or using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

Personal & Business Information
- Business name, address, contact person(s), email address, phone number
- Tax identification numbers, bank account details, and business financial data Documents for identity verification (e.g., government-issued ID, business licenses)

Payment & Transaction Data
- Credit/debit card information (tokenized via PCI-compliant partners) Transaction history, amounts processed, and chargeback data
- Customer     payment information when processed on your behalf

Technical & Usage
- Data IP addresses, browser type, device information
- Access logs, user activity, and Website usage data
- Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for purposes including: 

- Facilitating payment processing and settlement 
- Performing identity verification and fraud prevention
- Providing customer support and account management
- Complying with regulatory, financial, and tax obligations
- Improving our services and Website functionality
- Sending service updates, notices, and account-related information

We do not use or sell customer card data for marketing purposes.

3. How We Protect Your Information

We take data security seriously and employ only industry best practices, including:

- End-to-end encryption and tokenization for card data
- Secure data storage on PCI-DSS-compliant servers
- Multi-factor authentication and access controls
- Regular security audits and monitoring for suspicious activity

Despite these precautions, no method of transmission over the Internet is 100% secure, so we always advise our merchants to practice best practices.

4. Sharing of Information

We may share information under the following circumstances:
- With payment networks and processors to execute transactions
- With service providers who assist with operations (e.g., fraud tools, hosting providers)
- To comply with legal requirements, such as subpoenas or lawful requests
- In connection with a merger, acquisition, or business transfer

We do not sell personal or financial information to third parties.

5. Compliance with Laws &Regulations

We comply with applicable data protection laws, including:

- PCI-DSS (Payment Card Industry Data Security Standard)
- GLBA (Gramm-Leach-Bliley Act)
- Applicable state privacy laws (e.g., CCPA, CPRA, VCDPA)

Customers and merchants processing payments through our platform are responsible for their own privacy practices and compliance as controllers of customer data.

6. Cookies and Tracking

We use cookies and similar technologies to:

- Monitor site performance and improve user experience
- Analyze traffic and usage patterns
- Secure user sessions and prevent fraud

You can control cookie preferences via your browser settings. Disabling cookies may affect site functionality.

7. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

- Access, correct, or delete your personal data
- Object to processing or request data portability
- Withdraw consent or unsubscribe from communications

To exercise these rights, please contact us at jung@bancardplus.us

8. Data Retention

We retain your data for as long as necessary to:

- Provide services and support
- Meet legal, financial, and compliance obligations
- Resolve disputes and enforce our agreements

9. Privacy for Minors

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Updates to Policy

We may update this Privacy Policy periodically. When we do, we’ll update the "Last Updated" date and post the revised version on our Website. Significant changes may be communicated via email or dashboard alerts directly to our merchants.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Bancard Plus
1270 Broadway Suite#502, New York NY 10001
jung@bancardplus.us
(212) 390-8854

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